Last updated: 28 March 2023
Tokchart ("us", "we", or "our") operates the https://tokchart.com/ website (hereinafter referred to as the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable.
1. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
1.1 Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Cookies and Usage Data
1.2 Usage Data
We may also collect information about how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
1.3 Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies: We use Session Cookies to operate our Service.
- Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
- Security Cookies: We use Security Cookies for security purposes.
2. Use of Data
Tokchart uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent, and address technical issues
3. Disclosure of Data
We do not share or sell any Personal Data collected on this site with third parties for their own direct marketing purposes.
3.1 Business Transaction
3.2 Disclosure for Law Enforcement
Under certain circumstances, Tokchart may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Security of Data
The security of your data is important to us but remember that no method of transmission over the
internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
5. Your Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
5.1 The Right to Access
You have the right to request copies of your Personal Data held by us. We may charge you a small fee for this service.
5.2 The Right to Rectification
You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
5.3 The Right to Erasure
You have the right to request that we erase your Personal Data, under certain conditions.
5.4 The Right to Restrict Processing
You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
5.5 The Right to Object to Processing
You have the right to object to our processing of your Personal Data, under certain conditions.
5.6 The Right to Data Portability
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
6. Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
7. CCPA Disclosures
Under the California Consumer Privacy Act (CCPA), California residents have the following rights:
7.1 The Right to Know
You have the right to know what personal information we have collected about you, including the categories of personal information, sources from which the personal information is collected, the business or commercial purpose for collecting or selling personal information, and the categories of third parties with whom we share personal information.
7.2 The Right to Delete
You have the right to request that we delete any personal information that we have collected from you.
7.3 The Right to Opt-Out
You have the right to opt-out of the sale of your personal information. We do not sell your personal information.
7.4 The Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights.
9. Contact Us
If you are located in the European Economic Area (EEA), you have the right to lodge a complaint with a supervisory authority if you believe that our processing of your Personal Data violates applicable data protection law.
For more information about your data protection rights or if you are not satisfied with our response, you may contact the Information Commissioner's Office in the UK or the data protection authority in your country of residence.