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Privacy Policy

Last updated: 28 March 2023

Tokchart ("us", "we", or "our") operates the https://tokchart.com/ website (hereinafter referred to as the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://tokchart.com/

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

1.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Cookies and Usage Data

1.2 Usage Data

We may also collect information about how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

1.3 Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies: We use Session Cookies to operate our Service.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.

2. Use of Data

Tokchart uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent, and address technical issues

3. Disclosure of Data

We do not share or sell any Personal Data collected on this site with third parties for their own direct marketing purposes.

3.1 Business Transaction

If Tokchart is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

3.2 Disclosure for Law Enforcement

Under certain circumstances, Tokchart may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Security of Data

The security of your data is important to us but remember that no method of transmission over the 

internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Your Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

5.1 The Right to Access

You have the right to request copies of your Personal Data held by us. We may charge you a small fee for this service.

5.2 The Right to Rectification

You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

5.3 The Right to Erasure

You have the right to request that we erase your Personal Data, under certain conditions.

5.4 The Right to Restrict Processing

You have the right to request that we restrict the processing of your Personal Data, under certain conditions.

5.5 The Right to Object to Processing

You have the right to object to our processing of your Personal Data, under certain conditions.

5.6 The Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.

6. Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. CCPA Disclosures

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

7.1 The Right to Know

You have the right to know what personal information we have collected about you, including the categories of personal information, sources from which the personal information is collected, the business or commercial purpose for collecting or selling personal information, and the categories of third parties with whom we share personal information.

7.2 The Right to Delete

You have the right to request that we delete any personal information that we have collected from you.

7.3 The Right to Opt-Out

You have the right to opt-out of the sale of your personal information. We do not sell your personal information.

7.4 The Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

 

If you are located in the European Economic Area (EEA), you have the right to lodge a complaint with a supervisory authority if you believe that our processing of your Personal Data violates applicable data protection law.

For more information about your data protection rights or if you are not satisfied with our response, you may contact the Information Commissioner's Office in the UK or the data protection authority in your country of residence.

For California residents, if you have any questions about this Privacy Policy or would like to exercise your rights under the CCPA, please contact us at [email protected].